Add a Google Sheets step to your call script and VoiceOI writes what the bot captured on the call, the lead's details and the answers it collected, into your sheet as a new row.
Sign in with your Google account from the VoiceOI dashboard and choose the spreadsheet and sheet to write to.
Give the sheet a header row with the columns you want, such as name, phone and the answers your script asks for.
Place a Google Sheets step in the call flow where you want the row written, for example once a lead has qualified.
Every call that reaches the step appends a row, so your team sees qualified leads as the campaign runs.
A shared sheet is the simplest way to get qualified leads in front of the people who follow up.
Write into an existing spreadsheet your team already works from.
Each column in the header row is filled with the call data mapped to it.
Put the step at the point in the script that matters, such as after qualification.
Simulator test calls write rows too, so you can check the mapping before real leads are dialed.
Recordings, transcripts and dispositions for every call remain in the dashboard.
Keep a running sheet of qualified leads while your closers take the live transfers.
You connect your Google account in the VoiceOI dashboard and add a Google Sheets step to your call script. Each call that reaches that step appends a new row to the sheet you chose, with the columns in your header row filled from the call data mapped to them.
The data captured on the call, such as the lead's name and phone number and the answers your bot collected (for example age or interest). Each column in the header row is filled with the call data mapped to it.
No. The integration writes call data to a sheet; it does not read leads from one. Load leads by uploading a CSV lead list, or keep your lists in VICIdial and let VoiceOI bots work as VICIdial remote agents.
Yes, with a step in between. VoiceOI has no native CRM integration yet, but a CRM can import the sheet as a CSV file, and an automation tool such as Make, n8n or Zapier can watch the sheet for new rows and pass them on. The guide on sending call results to your CRM walks through both and cites each tool's own documentation.
Yes. Test calls in the VoiceOI simulator run the same step, so you can check that each column fills correctly before a campaign dials real leads.