VoiceOI gives outbound teams an optional TCPA AI-voice disclosure at call start, timezone-aware calling windows and spoken do-not-call detection, all configured from your dashboard.
VoiceOI provides the call-level controls. Your team and counsel decide how to apply them to your outbound program.
Configure calling windows that account for timezones so outbound dialing stays within the hours you set. Confirm the windows that apply to your program with your counsel.
Turn on an optional TCPA AI-voice disclosure that plays when the call starts. You write the disclosure text, so it can match your own compliance guidance.
If a person asks not to be called, VoiceOI detects the spoken request and ends the call before the AI responds.
TCPA violations can be costly, so outbound teams need controls they can explain. VoiceOI lets you configure the disclosure text and calling windows, manage numbers on a DNC list page, and keeps recordings, transcripts and logs so your team can review each call. If you also run predictive pacing for human reps, our guide to types of call center dialers sets out the US 3% abandoned-call rule with its sources.
[TCPA] -- Calling window: open
[DNC] -- Do-not-call request detected
[DNC] -- Call ended before AI response
[TCPA] -- AI-voice disclosure played
[BOT] -- Qualification questions in progress
[XFER] -- Warm transfer to human closer
TCPA AI-voice disclosure, timezone-aware calling windows and spoken do-not-call detection for your outbound campaigns.
Get StartedCommon questions about TCPA controls for outbound calling in VoiceOI.
VoiceOI can play an optional TCPA AI-voice disclosure at the start of a call, using text you configure. It also supports timezone-aware calling windows and detects spoken do-not-call requests, ending the call before the AI responds. These are tools for your compliance program, not legal advice or a promise of compliance.
Yes. VoiceOI supports timezone-aware calling windows so outbound dialing stays within the hours you configure. Calling-hour rules depend on where the person you are calling is located, so confirm the windows that apply to your program with your counsel.
Yes. You can enable an optional AI-voice disclosure that plays at the start of the call and edit the wording to match your own compliance guidance.
VoiceOI keeps call recordings, transcripts, call logs and dispositions, so your team can review what was said and how each call ended. Your team is responsible for deciding which records your program must retain.