AI telemarketing software uses voice bots to make the outbound calls themselves, instead of helping people dial faster. VoiceOI's bots call your consented lead lists, end calls that reach answering machines, ask your qualifying questions and live-transfer interested people to your agents. They run inside VICIdial or over your own SIP carrier, from $25 per bot per month.
Most telemarketing software is built for human agents. Power dialers call one number after another for a rep, predictive dialers dial several lines per agent and pass along the calls that connect, and a CRM keeps the lists and notes. The agent still has every conversation.
AI telemarketing software takes the first conversation itself. A voice bot places the call, talks to whoever answers and decides, from your rules, whether a person should take it. With VoiceOI, the people who qualify are handed live to your agents, and everyone else is logged with a disposition.
That makes VoiceOI the fronting layer, not a dialer or CRM for your reps: keep the tools your agents use and put bots in the fronting seats.
The bots work through the calls that don't need a person. Your agent takes call 5.
Who is on the phone is the real difference. Here is how the common telemarketing tools compare.
| Tool | Who talks on the call | What it automates | Where VoiceOI fits |
|---|---|---|---|
| Power dialer | Your agent | Dialing one number after another, so agents skip manual dialing. | Not a power dialer. Bots can take the first call instead. |
| Predictive dialer | Your agent | Dialing several lines per agent and passing on the calls that connect. | Keep it for your agents. On VICIdial, bots join the same campaigns as remote agents. |
| Voice broadcasting | A recorded message | Playing one message to everyone who answers. | Not offered. VoiceOI bots hold a two-way conversation. |
| AI telemarketing bots (VoiceOI) | A voice bot first, then your agent | Dialing, machine screening, the qualifying conversation and the handoff. | This is VoiceOI. |
For every dialing mode side by side, see AI auto dialer for call centers.
From script to transfer in six steps. Your team sets the rules; the bots work the list.
Lay out your opener, qualifying questions and objection branches in the no-code builder, or start from a marketplace template. Test it in the simulator.
Provision bots in bulk as VICIdial remote agents, or add Twilio, Telnyx or your own SIP carrier in the Carrier Manager.
Upload a CSV list to the built-in dialer with state, area-code or ZIP filters, or let the bots work your VICIdial lists.
Choose calling windows by timezone, the schedule, retries for unanswered leads and pacing that stays within your carrier's limits.
Machines are hung up on and logged as AM. People hear your optional AI-voice disclosure, then your questions; a do-not-call request ends the call.
Qualified calls go live to the agent your routing rules pick. Every call is recorded, transcribed and given a disposition.
Scripts are built in the no-code AI voice agent builder, schedules, windows, retries and pacing live in the outbound call campaign manager, and the transfer step works the same way as any AI live transfer campaign.
Everything a bot needs to work a telemarketing list, in one place.
Fixed branching scripts in your own voice lines, or a language model that holds the conversation inside limits you set in the builder.
Ops teams build and change scripts themselves, and test every branch before a lead hears it.
Bulk-provision bots into your campaigns; each outcome is written back as a VICIdial disposition.
A built-in dialer over Twilio, Telnyx or any SIP carrier, with pacing, list filters and a realtime view.
Machines end the call and are logged as AM, so agents only hear people.
A spoken request to stop calling ends the call. Phrase lists are editable for each organization.
A TCPA AI-voice disclosure can open every call before your opening line.
Over SIP to your agents, with AI-written comments on the Good Fronter tiers, from $35.
On the Pro LG tiers, from $65, a script step writes one row per call to your sheet.
Setup guides: VICIdial AI voice bot, Twilio SIP trunk for AI voice agents and Google Sheets integration.
Prepaid per bot, so capacity follows the number of bots you run, with no per-minute AI fee. Your carrier bills the call minutes.
| Bot class | Used for | Live transfer | Question flow | Connects via | List price per bot/month |
|---|---|---|---|---|---|
| Fronter bots | Short first-contact screens | Yes | Max 3 Questions or Max 5 Questions | VICIdial / Asterisk or Hosted SIP | $25 to $55 |
| LG bots (generative AI) | Open-ended qualifying and data capture | No | Flexible Question Flow | VICIdial / Asterisk or Hosted SIP | $50 to $85 |
| Closer bots | Longer screens for warm leads | Yes | Up to 12 Questions or Extended Question Flow | VICIdial / Asterisk or Hosted SIP | $100 to $155 |
Volume discounts by number of bots
Each tier has a price floor after discounts. Closer bots can use the Advanced Voice Engine: 2 Workers Free (then $15/worker). The Standard Voice Engine is included at no extra cost. Every tier is listed on the per-bot pricing page, and AI voice agent pricing compared sets per-bot billing against per-minute platforms.
Since the FCC's February 2024 ruling, AI-generated voices count as "artificial" voices under the TCPA, so telemarketing calls that use them need the called person's prior express written consent. Registry, consent and calling-hour requirements stay with you: keep scrubbing lists the way your compliance program and counsel require. This is not legal advice. VoiceOI provides these controls:
Inside the call, a spoken do-not-call request that matches your phrase list ends it, an optional AI-voice disclosure plays before the opener, and timezone windows keep dials inside your hours. Every call is recorded and transcribed, so you can show what was said.
More on do-not-call (DNC) controls and TCPA compliance for AI telemarketing calls.
Not the ones who sell. Bots take the repetitive part of telemarketing: dialing, answering machines, quick refusals and the first qualifying questions. Your agents keep the conversations that need judgment: the pitch, the questions a script can't answer and the close.
A bot only knows the script you give it, so the people who write and review scripts matter more, not less. A sensible start is one campaign: move its fronting to bots, review the recordings and transfers, then decide where else bots fit. The AI fronter for call centers page covers the fronter-and-closer model in detail.
VoiceOI does not:
AI telemarketing software uses voice bots to make outbound calls themselves. The bot places the call, holds the first conversation and decides from your rules whether a person should take over. With VoiceOI, qualified prospects are live-transferred to your agents and every other call is logged with a disposition.
No. VoiceOI doesn't power-dial or predictive-dial for people. Its bots make the calls and transfer qualified leads to your agents. If your agents work in VICIdial, the bots join the same campaigns as remote agents, and VICIdial keeps dialing for your people.
They take over the fronting calls, not the people who sell. Bots dial, screen out machines, ask the qualifying questions and transfer qualified leads; your agents run the sales conversation from there.
It can be, with the right consent and clean lists. Keep scrubbing your lists against the do-not-call registries the way your compliance program and counsel require: VoiceOI's do-not-call phrases end a call when a person says so, but they don't replace list scrubbing. The consent rule for AI voices is covered in the compliance section of this page, and compliance stays your responsibility.
Yes. Rebuild it in the no-code builder as a branching script with your own recorded lines, or draft a flow from the transcript of a call that went well, then test it in the simulator before it dials.
List prices run from $25 to $155 per bot per month, and bots that live-transfer start at $25. Billing is prepaid per bot with no per-minute AI fee, your carrier bills the minutes, and volume discounts go up to 60%.
Not yet; CRM integrations are coming soon. Today, dispositions, recordings and transcripts are in your VoiceOI dashboard, VICIdial campaigns get each outcome written back, and the Pro LG tiers can export call data to Google Sheets.
The call ends and is logged as AM. No voicemail is left.
Build one telemarketing script, test it in the simulator and send the transfers to your agents.