VoiceOI handles AI cold calling for real estate teams, consent first: it calls the leads who agreed to hear from you, such as website and portal inquiries, asks your buyer or seller questions, and live-transfers motivated prospects to an agent or acquisitions rep. It is not built for dialing skip-traced, expired or FSBO lists that never agreed to calls.
In real estate, cold calling usually means dialing expired listings, FSBOs and skip-traced owner lists. With an AI voice, that runs into the TCPA. Since the FCC's February 2024 ruling, AI-generated voices count as "artificial" voices, so telemarketing calls made with one, such as pitching listing or buyer-agent services, need the called person's prior express written consent. Bought and skip-traced lists don't come with it.
So VoiceOI is for leads who opted in. Investor calls that offer to buy a property raise their own TCPA questions, so ask counsel before putting an AI voice on them. You and your counsel stay responsible for consent and Do Not Call scrubbing; this page is not legal advice.
| Lead source | Fit for AI-voice calls | Why |
|---|---|---|
| Website and portal inquiries | Yes, when the form's consent covers these calls | Check the consent wording and keep the record |
| Older leads in your database | Only with consent on file | Confirm how and when each lead agreed |
| Past clients and your sphere | Only if they agreed to calls | A past relationship is not prior express written consent |
| Expired, FSBO and skip-traced lists | No | No prior express written consent for AI-voice telemarketing |
| Investor "we buy houses" lists | Only with consent on file | Usually skip-traced, and artificial-voice rules can apply even when the call isn't a sales pitch |
See TCPA controls for AI voice calls and do-not-call controls.
Think of the bot as the first touch an inside sales agent (ISA) would make, on every consented lead in the campaign.
Call the website and portal leads you load into a campaign and find out what they want before an agent spends time on them.
Ask about timeline, motivation, property type and occupancy, and transfer sellers who are ready to talk about listing.
Ask about areas, price range, timeline and financing, and transfer buyers who want to start looking.
Work through consented leads that went cold, and log who has moved on and who is still looking.
Live-transfer motivated prospects to the agent, ISA or acquisitions rep your routing rules pick.
Dispositions, recordings and transcripts show why each lead did or didn't move forward.
Two short flows for consented leads. Use your own wording; these show the structure.
Example rule: transfer when the timeline is under six months and the answer to the last question is yes.
Example rule: transfer on a yes to the last question; log the rest with their disposition.
Each tier has a question limit, shown in the pricing table below, so count your questions. Build either flow in the no-code AI voice agent builder as a recorded-voice bot with fixed lines, or as an AI agent that talks more freely inside the rules you set, and test it in the simulator first.
When a lead meets your criteria, the bot transfers the live call over SIP to the agent your routing rules pick, then leaves the call; it doesn't stay on the line to make introductions. On the Good Fronter tiers the agent also gets AI-written notes, so they know the timeline and motivation before they say hello.
VoiceOI doesn't book calendar appointments. The agent sets the listing appointment or showing during the live call, and leads who aren't ready are logged with a disposition for your team to review.
More on the handoff: AI live transfer for call centers.
Pick the bot class by what should happen after a good conversation.
Use them when an agent is available to take the call. They hand qualified leads over on the live line and list from $25 per bot per month.
VoiceOI's generative LG bots hold a flexible conversation and, on the VICIdial Pro LG and SIP Pro LG tiers, write a row per call to Google Sheets for your team to work. LG tiers don't do live transfers. They list from $50 per bot per month, with Sheets export from $65.
There's no Follow Up Boss, Podio or other CRM sync yet; CRM integrations are coming soon. Until then, the live transfer or the sheet is the handoff. See Google Sheets export for call data.
A machine ends the call and is logged as AM. No voicemail is left.
A spoken request not to be called ends the call.
Optional, at the start of the call, in your wording.
Calls go out only inside the hours you set for each lead's timezone.
Filter lead lists by state, area code or zip to stay inside your markets.
Recordings and transcripts are available for review and coaching.
How machines are handled: answering machine detection.
Teams on VICIdial run bots as remote agents, with dispositions written back to VICIdial. Everyone else uses the built-in dialer with a Twilio or Telnyx SIP trunk, or any SIP carrier.
Setup guides: VICIdial AI integration, Twilio SIP trunk for AI voice agents and Telnyx SIP trunk for voice bots.
A VoiceOI bot makes the calls itself and is billed prepaid per bot per month, with no per-minute AI fee. Your carrier bills the minutes. For sourced rates from other platforms, see AI voice agent pricing compared.
| Tier | Connection | List price | Questions | Includes |
|---|---|---|---|---|
| VICIdial Simple Fronter | VICIdial / Asterisk | $25 per bot / month | Max 3 Questions | Basic filtering, No Closer comments, Live Transfers, Connects to VICIdial / Asterisk |
| VICIdial Good Fronter | VICIdial / Asterisk | $35 per bot / month | Max 5 Questions | Verifies Age/Zip, Leaves comments for Closer, Live Transfers, Connects to VICIdial / Asterisk |
| SIP Simple Fronter | Hosted SIP | $45 per bot / month | Max 3 Questions | Basic filtering, No Closer comments, Live Transfers, Dedicated Switch |
| SIP Good Fronter | Hosted SIP | $55 per bot / month | Max 5 Questions | Verifies Age/Zip, Leaves comments for Closer, Live Transfers, Dedicated Switch |
| VICIdial Simple LG | VICIdial / Asterisk | $50 per bot / month | Flexible Question Flow | Generative AI, No Google Sheets export, No Live Transfers, Connects to VICIdial / Asterisk |
| VICIdial Pro LG | VICIdial / Asterisk | $65 per bot / month | Flexible Question Flow | Generative AI, Google Sheets export, No Live Transfers, Connects to VICIdial / Asterisk |
| SIP Simple LG | Hosted SIP | $70 per bot / month | Flexible Question Flow | Generative AI, No Google Sheets export, No Live Transfers, Dedicated Switch |
| SIP Pro LG | Hosted SIP | $85 per bot / month | Flexible Question Flow | Generative AI, Google Sheets export, No Live Transfers, Dedicated Switch |
Volume rates and closer tiers: VoiceOI per-bot pricing.
Consent, handoffs, CRM and cost, answered plainly.
It depends on consent. AI voices count as artificial voices under the TCPA, so AI-voice telemarketing calls, such as offering listing or buyer services, need prior express written consent, and Do Not Call rules still apply. VoiceOI is meant for leads who opted in; have counsel review your consent language and lists, since this is not legal advice.
We don't recommend it. Those lists usually come without the prior express written consent that AI-voice telemarketing calls need. Use VoiceOI on leads who opted in to calls.
A lead who meets your criteria is put through to the agent your routing rules pick, on the same live call; the bot does not stay to introduce them. The Good Fronter tiers add AI-written notes for the agent.
No. VoiceOI doesn't book calendar appointments. The agent books the appointment or showing during the live transfer, and leads who aren't ready are logged with a disposition.
Not yet; CRM integrations are coming soon. Today, call data is in the VoiceOI dashboard, bots on VICIdial write dispositions back to VICIdial, and the Pro LG tiers can export a row per call to Google Sheets.
VoiceOI bills prepaid per bot, with no per-minute AI fee. Fronter bots, which live-transfer leads, list from $25 per bot per month, and LG bots from $50, with Google Sheets export on the Pro LG tiers from $65. Your carrier bills call minutes separately.
It's an AI caller rather than a dialer that paces calls for your agents. Each bot places and handles its own calls and hands qualified leads to an agent. If your agents need power or parallel dialing, keep the dialer they use and run bots alongside it.
Write your buyer and seller questions, test them in the simulator, and let bots follow up while your agents take the motivated ones live.
Last updated: October 1, 2026