VoiceOI
Do Not Call Controls

DNC Requests End the Call.
Before the AI Responds.

When a person says they do not want to be called, VoiceOI detects the spoken request and ends the call before the AI responds. Manage your do-not-call numbers from the DNC list page in your dashboard.

Honor the Request. End the Call.

Outbound programs need a clear answer for when someone says stop. VoiceOI detects the spoken request and ends the call before the AI responds.

Spoken Request Detection

VoiceOI detects spoken do-not-call requests during the call and ends the call before the AI responds, so the conversation does not continue.

DNC List Page

Manage your do-not-call numbers from a dedicated DNC list page in the VoiceOI dashboard.

Call Records

Call recordings, transcripts, logs and dispositions let your team review any call where a person asked not to be called.

In-Call & List Controls

Controls That Work Together.

Use spoken-request detection, the DNC list page, timezone-aware calling windows and an optional TCPA AI-voice disclosure together, then review recordings, transcripts and logs.

  • Spoken do-not-call requests end the call
  • Call ends before the AI responds
  • DNC list page for managing numbers
  • Timezone-aware calling windows
  • Optional TCPA AI-voice disclosure at call start
  • Recordings, transcripts and call logs to review

[BOT] -- Call connected

[DNC] -- Do-not-call request detected

[DNC] -- Call ended before AI response

[LOG] -- Recording and transcript saved

[LOG] -- Disposition recorded

[BOT] -- Next call connected

Stop Means Stop.
Built Into the Call.

Spoken do-not-call detection and a DNC list page for your outbound campaigns.

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DNC Controls: FAQs

Common questions about do-not-call handling in VoiceOI.

1What happens when someone asks not to be called?

VoiceOI detects spoken do-not-call requests and ends the call before the AI responds, so the conversation does not continue. Call recordings, transcripts, logs and dispositions are available so your team can review what happened.

2Can I manage my own do-not-call numbers?

Yes. The VoiceOI dashboard includes a DNC list page where you manage do-not-call numbers for your outbound campaigns.

3Does VoiceOI replace my own DNC compliance process?

No. VoiceOI provides in-call detection and a DNC list page, but registry, consent and calling-hour requirements remain your responsibility. Keep scrubbing lead lists the way your compliance program and counsel require, and treat VoiceOI as one control among several.

4How do DNC controls fit with TCPA settings?

They work together. Timezone-aware calling windows limit when outbound dialing happens, an optional TCPA AI-voice disclosure can play at the start of the call, and spoken do-not-call detection ends a call if the person asks not to be called.

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