VoiceOI

Security & Compliance | VoiceOI Platform.

VoiceOI is built for compliance from the ground up. HIPAA-aligned guardrails, TCPA hard-filters, DNC enforcement, and full audit logging - all managed from your dashboard.

Enterprise Trust

Built for Compliance.
Secure at Every Layer.

VoiceOI is built from the ground up for regulated industries. HIPAA-aligned guardrails, TCPA hard-filters, and DNC enforcement - all configured from your dashboard, no legal team required.

Compliance Built In.

Every layer of VoiceOI is designed to meet the demands of regulated industries.

HIPAA-Aligned Guardrails

VoiceOI enforces configurable guardrails for healthcare outreach including no PHI in transcripts, configurable agent disclosure scripts, and audit-ready call logs.

TCPA & DNC Enforcement

Hard-filter DNC lists before any dial fires. Configure calling hours, consent flags, and scrub frequencies per campaign - directly in the dashboard.

Audit-Ready Logging

Every call, every transfer, every agent interaction is logged with full timestamps and stored securely. Export compliance reports in one click.

Compliance Dashboard

Regulated by Design.

Compliance controls that used to require a legal team are now a dashboard toggle. Every guardrail is configurable, every dial is filtered.

  • HIPAA-aligned call flow guardrails
  • TCPA time-of-day hard filters
  • DNC list scrubbing before every dial
  • Mini-Miranda disclosure playback for debt collection
  • Full call recording + transcript archive
  • Role-based access control for your team

[COMPLIANCE] -- DNC check: PASSED

[TCPA] -- Time window: 8am-9pm ✓

[DIAL] -- Connecting: +1 (555) 204-9871

[AGENT] -- Playing mandatory disclosure...

[LOG] -- Call archived: audit-ready

[REPORT] -- Compliance export ready

Compliance Built In.
Not Bolted On.

Every dial VoiceOI makes passes through configurable compliance layers before it ever connects.

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Security & Compliance - FAQs

Common questions about VoiceOI's compliance and security architecture.

1Is VoiceOI HIPAA compliant for healthcare outreach?

VoiceOI provides HIPAA-aligned call flow guardrails including configurable agent disclosure scripts, no-PHI transcript handling, and audit-ready call logs. For healthcare campaigns, VoiceOI enforces guardrails at the agent level to prevent sensitive data exposure.

2How does VoiceOI handle TCPA compliance?

VoiceOI enforces TCPA compliance through configurable time-of-day calling windows, consent flag requirements, and automatic DNC list scrubbing before every dial. Hard filters prevent calls from firing outside permitted hours regardless of campaign settings.

3Does VoiceOI scrub against DNC lists?

Yes. VoiceOI scrubs every number against configurable DNC lists before dialing. You can upload your own suppression lists, apply state-level DNC rules, and set scrub frequency per campaign - all from the dashboard.

4What call data does VoiceOI store and for how long?

VoiceOI logs every call with full metadata, recording, and transcript. Retention periods are configurable per account. All data is stored encrypted at rest with role-based access control so only authorized team members can access call records.

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