Infrastructure Security
Security isn't a feature; it's the foundation of VoiceOI. We protect your organization with multi-layered defense and encryption.
Always Encrypted
We utilize industry-standard AES-256 encryption at rest and TLS 1.3 for all data in transit. Your scripts, secrets, and voice assets are never transmitted in the clear.
Distributed Isolation
Bot nodes are designed to run in your private virtual cloud (VPC). The Master Server communicates via a secure event bus, ensuring no direct public exposure of your core calling infrastructure.
Sandboxed Execution
Each voice agent request is handled in a temporary, sandboxed environment. No user data persists on the execution node after a call session is terminated.
Network & Database Security
DDoS Protection: All Master Server endpoints are protected by advanced Web Application Firewalls (WAF) to mitigate brute-force and flood attacks.
Database Hardening: We use Row-Level Security (RLS) and strict VPC peering to ensure your organization's data is never visible to other users on the platform.
Audit Logging: Every action taken in the dashboard is logged with IP and timestamps, providing a complete audit trail for compliance and security forensics.
Security is a Continuous Lifecycle
We perform regular penetration testing and vulnerability scanning to stay ahead of emerging threats.