AI Salesforce
Data Pipeline.
Stop wasting seat time on manual data entry. Sync VoiceOI call outcomes, transcription summaries, and Salesforce Object updates in real-time.
Enterprise Data Mastery.
BPO profitability depends on clean data. VoiceOI ensures every AI call results in a perfectly mapped Salesforce event.
Object Mapping
Map AI outcomes directly to Leads, Contacts, Accounts, or custom objects. Universal field mapping for zero friction.
Auto-Dispositions
AI identifies the outcome (Sale, Refusal, Call Back) and updates the Salesforce record before the call completes.
Sentiment Tracking
Push AI-detected sentiment scores and full transcription summaries into Salesforce Activity logs for management review.
Sync Beyond The Call.
Our integration leverages Salesforce's Bulk API and Event architecture to ensure your CRM is always the source of truth for your AI fleet.
- Bidirectional field synchronization
- Automatic Task & Event creation
- Native support for Salesforce Flows
- Custom Object & Field Mapping
[CRM] -- Initiating Handover (SFDC-7742)
[DATA] -- Fetching Object Meta: [Opportunity]
[AI] -- Call Outcome: "Approved for Transfer"
[SFDC] -- UPDATE: StageName = "Qualified"
[DATA] -- Pushing Transcript to ActivityHistory
Unleash Your
Salesforce Performance.
Eliminate manual data entry and scale your CRM updates with VoiceOI.
Provision Salesforce Sync