Custom Webhooks
& Event APIs.
Connect VoiceOI to any proprietary internal tool. Real-time Event-Driven Architecture for BPOs building their own custom orchestration layers.
Programmable Sync.
BPOs with proprietary stacks need absolute flexibility. VoiceOI provides the hooks; you build the logic.
Post-Call Payloads
Receive a specialized JSON payload the second a call ends. Includes duration, cost, sentiment, and full transcript summaries.
State Change Hooks
Listen for events like 'handover_started', 'voice_detected', or 'transfer_success' to update your UI in real-time.
Custom Auth Headers
Secure your endpoints with custom headers or OAuth2. VoiceOI fits into your enterprise security requirements.
Build Your Advantage.
Our API is designed for robustness and high concurrency. Send events to any internal URL with sub-second propagation.
- Sub-200ms hook propagation
- Automatic retry logic on failure
- Full event request/response logs
- Support for custom secret rotation
[API] -- Outbound Webhook Initiated
[AUTH] -- Header: X-VOICEOI-SIGNATURE matched
[POST] -- To: https://crm.internal.stack/api/v1/update
{ "event": "call_completed", "lead_id": "884" }
[HTTP] -- 200 OK (Retry count: 0)
The Developer's
Choice for BPO AI.
Build your proprietary advantage with VoiceOI's open-event architecture.
Provision API Nodes