Author
Saifullah Shaukat
Founder · Systems Architect · Product Engineer
I build voice bots for call centers. I wrote VoiceOI's code myself, from the VICIdial integration to the dashboard, so when a bot does something odd on a live call, it's my bug to find and fix.
I started out building websites and automations, led the web team behind pay-per-call marketing campaigns at LEAD Nationwide, then founded GIXIAI, the AI automation company VoiceOI grew out of. VoiceOI puts all of it together: telephony, automation and what outbound sales floors actually need.
I review every article on this site before it goes live, with one rule: if we can't prove it, we don't say it. My own posts cover SIP trunks, per-bot versus per-minute pricing, AI fronters, AI for BPOs and final expense calling scripts.
- VICIdial & Asterisk
- Voice over IP (VoIP)
- Voice bots
- Workflow automation (n8n, APIs)
- SaaS development
- React & Next.js
Background
Experience
- Founder, VoiceOI · Mar 2026 to present
- CEO & Founder, GIXIAI (PRIVATE) LIMITED · May 2025 to present
- Freelance full-stack developer, Upwork · May 2022 to present
- Lead Web Systems Developer, LEAD Nationwide · Mar 2021 to Jan 2022
- Junior Web Developer, LEAD Nationwide · Jun 2020 to Mar 2021
Education
- Shaheed Zulfikar Ali Bhutto Institute of Science and Technology (SZABIST)
Articles by Saifullah Shaukat
- Per-Minute vs Per-Bot Pricing for Voice AIPer-minute vs per-bot pricing for voice AI explained: how each model bills, a break-even worksheet, and dated examples using vendors' own published rates.
- Outbound IVR vs AI Voice Agent: Cost and FitOutbound IVR vs AI voice agent: a scripted recorded-voice bot or an AI agent that talks in its own words. How each works, what it costs, TCPA basics.
- How to Connect an AI Voice Agent to a SIP TrunkHow to connect an AI voice agent to a SIP trunk for outbound calls: pick a carrier, set limits, add the trunk, test, and what to ask your carrier.
- Final Expense AI Calling Script: Sample FlowA sample final expense AI calling script for a fronter bot: branching flow, consent and do-not-call handling, and a live transfer to your licensed agent.
- AI Fronter vs Human Fronter on an Outbound FloorAI fronter vs human fronter: what each does on an outbound calling floor, a seat-cost comparison, what stays with your closers, and how to judge a pilot.
- AI for BPO Call Centers: Where Outbound Bots FitAI for BPO call centers, for outbound work: what bots take over, what stays with people, per-client budgets with per-bot pricing, and a safe pilot plan.
Published elsewhere
How VoiceOI articles are written
Every article names its author and shows when it was published and last updated. Read how we check facts about VoiceOI, vendors and the law, and how to report a mistake.
Editorial guidelines